Tag Archives: World of Warcraft

Healing the Rift Between Player and Developer

Lately the gaming world is abuzz over the brouhaha involving Guild Wars 2 writers Jessica Price and Peter Fries. There are a lot of opinions flying around on who is in the wrong here — personally I’m in the camp that says absolutely no one came out of this smelling like roses — and I’m not interested in rehashing the same arguments that have been swirling around in circles across the Internet.

A Norn thief in Guild Wars 2

But it does present an excellent opportunity to discuss a topic that was already on my mind: the often toxic relationship between gamers and developers. Regardless of whose side (if any) you take in the ArenaNet/Price debacle, I think we can agree this is a symptom of the adversarial attitude that has developed between the people who make MMOs and the people who play them.

It’s a bad situation, and it’s only getting worse.

The Cult of Personality

I think one of the core contributors to this climate of toxicity is the habit of gamers to build a cult of personality around a specific developer and subsequently lay every complaint they have on the shoulders of that one individual.

For example, for years World of Warcraft players demonized and lambasted Greg “Ghostcrawler” Street, blaming him for pretty much anything that went wrong with the game. He was painted as an ogre who had single-handedly driven the game into the ground.

Nowadays Ghostcrawler’s moved on, but WoW players are now giving the same treatment to Ion “Watcher” Hazzikostas, and I’ve seen similar things happen in other MMO communities. Inevitably one or two developers become the scapegoat for everything wrong in a game, and gamers start harassing or calling for the firing of that person.

But here’s the thing: Game design is collaborative. Most MMOs have dozens if not hundreds of people working on them, and major design decisions are almost never the work of a single individual. Ghostcrawler was never the main developer on WoW; he was just the most visible.

This is something that’s very important to keep in mind when criticizing game development. Demonizing an individual isn’t just mean-spirited; it’s factually incorrect and utterly pointless. Even if the person you blame for all your complaints was to be fired, it probably wouldn’t change anything.

A screenshot from Champions Online

One should always keep in mind that MMOs are built by teams, not individuals. When you realize that, it’s much easier to not make things personal.

Good Ol’ Fashioned Intolerance

For developers who don’t have the luck to be born a straight, white man, things take on a whole new color of ugliness. As incidents like GamerGate have shown us, female developers especially tend to walk around with a target on their back.

For the record, I believe Jessica Price was wrong to lash out as she did, but I also think much of the response to her words is at least as much an overreaction as her initial comments were, and it’s hard not to see this as a reflection on her gender. To be blunt, there are a lot of guys in the gaming community who have a problem with women voicing opinions.

There’s not much I can say here, because this is a complex subject best handled by people older and wiser than I, but I will say this: Try to imagine walking a mile in someone else’s shoes. If someone overreacts to a small provocation, maybe instead of writing them off as a jerk try to imagine what stresses and obstacles they’ve had to deal with to make them this defensive in the first place. Try to understand the greater cultural context that informs people’s actions, and have some empathy.

Provocation

In case it wasn’t clear by now, I feel that the unhealthy relationship between players and developers can largely be blamed on players, but if I’m going to be fair, I must acknowledge that developers are not always saints, either.

I’m not aware of many examples developers of being nakedly toxic or cruel to players — at least as far as mainstream, big name companies go — but that doesn’t mean they’re above making mistakes. It is fairly common for them to carry a certain air of condescension, to talk down to players or ignore our concerns altogether.

A screenshot from Skyforge

I don’t believe this in any way justifies the levels of harassment that developers are often subjected to, but if we’re examining the roots of the toxicity in the MMO community, I must acknowledge it plays a role.

Ideas, not Individuals

For all of the problems that there are in the relationship between players and developers, I do think the solution is relatively simple.

It’s not that we shouldn’t be able to offer criticisms when we’re unhappy with the games we play. Criticism is what drives an art form forward. But there’s a line between constructive criticism and just being an asshat, and you cross that line when you stop criticizing ideas and start criticizing the people behind them.

It’s perfectly okay to think that a developer has made a boneheaded decision, and to say so. It’s taking things too far when you start to call the developer themselves a bonehead. Even the smartest and most well-intentioned people can and do make mistakes. It is not helpful, productive, or moral to vilify an individual because they made a bad decision.

Back in the day, I strongly disagreed with many decisions made by Ghostcrawler, and his logic behind them, but I never let that affect my opinion of Greg Street the man. Indeed, I have always held the belief that he is an intelligent and largely well-intentioned person, and I think I would greatly enjoy sitting down to discuss game design with him for an hour or two.

This is the way forward. Criticize, yes, but don’t make it personal, don’t call for people to be fired, and most definitely do not harass.


F2P is Individualism; P2P is Collectivism

In a genre dominated as much by raiding as it is by grinding for that next level, these two revenue models invite two different styles of play. Plenty of discussion has transpired on which is best, with fair reasons on both sides. Genre fans have debated each model’s merits ad nauseam. What hasn’t been discussed is which revenue model fits which social theory best.

Until now. I’ll be arguing why free to play mirrors individualism and pay to play mirrors collectivism.

What a crazy topic you’re thinking. Social theory on my MMO Bro? This isn’t some Nick Yee gaming science website. Nope, but it’s fun to contemplate motivations and personalities on a deeper level than the game mechanics themselves. So let’s break down each argument separately.

individualism vs collectivism

F2P is Individualism

F2P players are more focused on themselves. They want the most optimal deal on the market. Good free to play MMO games offer fun growth opportunities for completely free players, small spenders, and whales without diminishing the fun of the other groups. However, their low barrier to entry invites very transitory individuals. Without a financial investment, friends will drop as frequently as a theme park roller coaster. Every social list is doomed to an inevitable field of grayed out, offline users. This is because once a free MMO loses it’s appeal to an individual, another substitute awaits.

Pay to win also appeals to the individual. A select few may extend beyond that but only just so. An example here would be ArcheAge, where it’s hard even with a deep wallet to drive the narrative by yourself. These create oligarchic scenarios with a few people at the top running the show. Whether paying to win creates a dictatorship or oligarchy of winning, the focus is still on the few. Luckily video games like these aren’t the real world (at least universally) so annoyed players are free to hop off the real world money death train and move on.

Whether it’s a fair free to play model or a pay to win model, the individualist social theory persists. F2P players find fun in games in and of themselves. This doesn’t mean they’re anti-social, hate cooperating, or won’t help others. This simply means the focus is first and foremost on themselves. They don’t derive as much satisfaction from accomplishing tasks as a group, but instead seek personal benefits for such activities. Further exemplifying this mindset is the heavier focusing on grinding in a free to play game. Grinding is a low level mental task based on repetition with a reward of powering up individuals.

F2P players are more focused on their own growth, choose themselves first over communities, and make independent decisions.

P2P is Collectivism

Ever heard of the sunk cost fallacy? The more you invest in something, the less likely you are to abandon it. Are you more likely to abandon a game you’ve spent $200 in game purchases and subscriptions fees or one you’ve invested no money? This forms a core foundation for pay to play MMOs as a collectivist draw.

Pay to play games want to reward players at the highest level for participating in group activities. Whether it’s raiding in World of Warcraft, conquering Nullsec in Eve Online, or performing trials in Elder Scrolls Online these require near equal participation from a dozen to several dozen individuals. The cooperation and skill requirements in these games exceed the mindless encounters of say, a world boss in Black Desert Online. This forces a reliance on other players to accomplish high end goals. Thus pride in one’s guild or corporation develops as a result of such accomplishments.

When someone ponies up for a monthly subscription, they’re typically eschewing other potential time competitors. This gives the community more chances to interact with one another, and thus enhance a game’s gravitational pull. The bonds and friendships that such games create can be difficult to break. Further, players aren’t looking to break these bonds. The friendships and communities that arise from P2P games are the point. MMORPGs aren’t known for award winning mechanics, but their ability to bind people together is unparalleled.

P2P players are more focused on community growth, choose community first over themselves, and make decisions with consideration of and from others.

In Between

Like every rule, exceptions exist. Guilds formed of F2P players jump from game to game like individuals, but their guild focus aligns closely with collectivism. Many individual players get into a game like World of Warcraft for the story, the exploration, or the single player questing. They don’t care one lick about group progression and will pick up group if and only if it’s needed to advance. Life is rarely so simple to completely equate one thing with another. That said, the link looks pretty strong here.

Where do you fall on the free to play vs. pay to play preference? Do you see yourself more as individualist or a collectivist?

 

 


The Impossibility of Playing Every MMO

An unfortunate reality core MMORPG fans have to deal with is that most of us will never have the time to play all of the MMOs that we want as much as we want. There are simply too many games out there and not enough hours in the day, and the problem only gets worse if you consider the availability of free to play MMOs or want to play single-player games and pursue other hobbies. Sooner or later we must accept that it’s just impossible to play everything that we want to, and then focus in on what we enjoy the most.

A promotional image for the fantasy MMORPG Shaiya

Too Many Games

There are, to be blunt, an absolutely ridiculous number of MMORPGs out there right now. As someone who writes about them for work, I pride myself on having at least a basic knowledge of as many MMOs as possible, but even so I regularly face sobering reminders of my own MMO ignorance.

Recently I’ve befriended someone who is an avid player of a PvP-focused MMO called Shaiya. I’d never even heard of Shaiya before, but apparently it’s been running and thriving for years. I was stunned.

And that sort of thing happens a lot. Every time I think I know every game there is, someone comes along to prove me wrong.

Even if we limit ourselves to the more better known, big-budget titles, the selection’s still pretty huge. Even if we take into account that not everyone is going to enjoy every game, it’s still a lot to juggle.

Take me, for example. I regularly play Elder Scrolls Online, Star Wars: The Old Republic, World of Warcraft, and The Secret World (it still technically exists). Those aren’t the only games I want to play; they’re just the games I have time for.

Given unlimited time and money, I’d also be playing Star Trek: Online. It’s a flawed game, but it does let me live out my dream of exploring the universe in a D’deridex warbird. I’d also probably still be playing Neverwinter if I had the time — I never did try any of the tank classes — and the Defiance relaunch has me mightily intrigued.

Oh, and I do still have a soft spot for Aion. And sometimes I miss Guild Wars 2…

A gunslinger character in Aion

If you’re a longtime MMO fan — and if you’re reading this site, you probably are — you’ve probably had similar conversations with yourself.

Not Enough Time

The problem is exacerbated by the fact that MMOs are among the most time-consuming games out there.

Of course, playing an MMO is almost synonymous with grinding. In the old days, MMOs weren’t so much games as they were second jobs. That’s much less true now, but some players (and a few developers) still treat them that way. If you spend all your time grinding to put yourself into the top 1% of players, there will be little time leftover for other games.

Even if you’re not getting sucked down a rabbit hole of grinding, though, MMOs still tend to take up a fair bit of time. They’re huge games with a lot of content.

Even the biggest single-player games can’t compare. I’ve heard of people boasting about sinking five hundred hours into Skyrim, but us MMO players call that casual play. I’ve spent closer to a thousand hours in TSW, and I’m downright scared to check my /played time in WoW.

Other genres of online gaming also struggle to equal the time investment of MMOs. MOBAs and arena shooters don’t require the same level of grind to reach the top end — you generally just jump in and play — and are more conducive to bite-sized sessions. MMOs are best enjoyed in longer chunks of time.

It all adds up, and it makes it very difficult to find the time to play every MMORPG that interests you. It’s not nearly so hard to divide your attention when it comes to other genres of games, or even books or movies. Admittedly these days the media is so choked with options you’ll never have the time for everything that interests you regardless of genre, but for MMO fans, the proposition is especially tricky.

The island of Artaeum in Elder Scrolls Online's new Summerset expansion

Finding Priorities

For some people, one or two games is enough. I envy their clarity of focus. For the rest of us, we need to find ways to divide our attention.

The first step is to admit that you will never have the time to play every game that interests you to the extent that you might want. Instead, it’s better to prioritize. Pick the games that are most important to you and focus on them.

It can also help to make clear plans within each game. Ask yourself what your favorite parts of each title are, what in-game goals are most important to you, and what the most efficient ways to achieve them are.

I’ve found it’s much easier to juggle different games if you let go of your instinct to “keep up with the Joneses.” When you stop caring about being behind the curve or how you compare to other players, it’s much easier to focus on the game and do what makes you happy. The less time you spend on in-game chores that don’t really matter, the more time you have to spend on activities you do enjoy, and on other games.

Even so, though, you’ll probably never reach the point where you have the time for absolutely everything you want to do. Maybe I’ll never get around to piloting that D’deridex or leveling that oathbound paladin.

But if you plan well and make good decisions, you can enjoy most of the games you want to. It’s just a matter of priorities.


Five Ageless MMO Thrills

Some things just never get old. No matter how old we get, no matter how jaded we become, there are some things in life that will never fail to bring a smile to our faces.

As it is in life, so it is in MMORPGs. If you play such games long enough, it’s easy to become bored of their standard tropes and numb to things you once enjoyed… but there are some things whose appeal is ageless. Some things just never lose their thrill, no matter how many times you experience them.

This list might be a bit different for different people, but to me, the following are those moments in MMOs that I will never tire of.

In-game Cities

The updated city of Dalaran from World of Warcraft's Legion expansion

I’ve been playing MMOs for close to ten years now. In that time, I’ve become jaded to almost everything this genre has to offer. That’s not to say that I don’t have fun anymore, but it’s very hard to wow me these days.

But if there’s one thing that always makes me catch my breath in wonder — even now — it’s that moment when you first set foot into a capitol city within an MMORPG.

I’m not talking about mere towns or quest hubs. I’m talking about proper sprawling virtual cities. Your Stormwinds, your Elden Roots, your Pandemoniums. Places whose streets are choked by NPCs and players alike, where your chat window blows up and your screenshot key gets a workout.

Whenever I enter a new in-game city for the first time, I invariably wind up losing at least an hour or two as I walk down every street, investigate every nook and cranny, and talk to every NPC. A good virtual city is almost as full of color, flavor, and character as a real city, and I make it my mission to soak it all in.

Growing up in the world of DOS and pixel graphics, it never ceases to amaze me that video games can now produce environments as big and beautiful as MMO cities.

Creating a New Character

A newly created Sith warrior in Star Wars: The Old Republic

I am an unabashed and unapologetic altoholic. In The Secret World — a game that provided no good reason to ever play alts — I had five characters. In other games, my character select screen gets even more bloated. I just can’t seem to stop making new ones.

And I think at least part of the reason for this is that there’s something strangely addictive about creating a new character. Every time I start building a new avatar, my mind fills with the infinite possibilities of the adventures I might one day have with them. Each new character promises new experiences and new memories to be made.

For role-players, creating a new character is especially exciting, because it’s also an opportunity to forge a new backstory. Character creation almost becomes a form of story-telling unto itself, as you spin yourself the tale of this new avatar.

But even if you’re not into role-play, creating a new character can still be addictively alluring. Trying a new race, class, or faction lets you experience an old game in a new way. You can recapture the excitement you felt when you first started playing, if only for a time. It’s a way to keep things fresh almost indefinitely.

Live Events

The "Hatekeeper" event in The Secret World

If there’s one trump card the MMO genre will always have over single-player games, it’s in-game events.

Not just the generic, canned holiday events every MMO trots out. Those tend to be pretty lame. I’m talking about the big, epic events that only come around once. Events that change the game, or bring the community together in a unique way.

In the old days, in games like Ultima Online or Asheron’s Call, it was common for game-masters to take on the roles of NPCs and play out major story events with the community. Nowadays that’s much rarer, but live events have not entirely vanished. Guild Wars 2 has made in-game events a major selling feature of the game, with somewhat mixed results, and World of Warcraft has its pre-expansion events, as well as other occasional one-time story events.

There’s just something uniquely thrilling about major in-game events. They bring the community together, forging bonds and memories that will last a lifetime, and they transform simple games into evolving virtual worlds that almost feel like real places.

Live events make memories in a way that nothing else in the gaming world can. Even years later, we can find some joy in looking back and saying, “I was there.”

Expansion Announcements

A Romulan warbird in Star Trek: Online

These days I find the best way to recapture the feeling of excitement I felt on Christmas morning as a kid is to keep an eye on MMO expansion announcements.

Content patches aren’t the same. They might be exciting for avid players of a game, but expansions are a good way to attract the attention of the entire MMO community.

An expansion — a true expansion — isn’t just a content update. It alters and enhances the way a game is played forever. Expansions are literal game-changers. And that is exciting in a way little else in the gaming world can be.

A good expansion can bring in a total renaissance for an MMORPG. Legacy of Romulus got me to give Star Trek: Online a second chance after writing it off entirely. Knights of the Fallen Empire changed me from someone who didn’t care about SWTOR at all to someone with all eight class stories completed.

And so for this reason I continue to follow expansion announcements with anticipation, even for games I don’t play. Expansions can change everything, and that never stops being intriguing.

Helping Another Player

A cutscene in the action MMORPG Soulworker

MMOs are a social medium, and oftentimes the best experiences they offer are the bonds we form with other players. For me, there are few things as satisfying as simply doing something to put a smile on another player’s face.

Of course, lots of people may think of major accomplishments they helped their guild achieve, or assistance they’ve provided to long-time friends, and those are very good things, but I think there’s something very special about offering random help to strangers.

Back in TSW’s heyday, I used to use the cash shop currency stipend from my lifetime subscription to buy the event bags that granted loot to everyone around me. During one such bag-opening, someone on their free trial got the Revenant Polar Bear, a rare pet that was one of the most coveted rewards from that event. It honestly made me far happier than if I had gotten the pet myself, and I like to think it helped give that person a positive impression of the game.

It’s memories like that that stick with you. Good feelings like that are timeless.


5 Most Influential MMO Innovations

You will often hear people complain that the MMO industry is stagnating. It’s a criticism I myself have made more than once. A full-featured MMORPG is a massive investment of time and money, so developers are understandably risk-adverse, but as a player it can be frustrating to see things move so slowly.

An Imperial agent character in Star Wars: The Old Republic

But just because the genre doesn’t evolve as fast as we’d like doesn’t mean that it doesn’t evolve at all. Over the years, there have been some true innovations — new design concepts that changed how top MMO games were played for the better.

Much virtual ink has been spilled over the stagnation of MMOs, but today, let’s salute the leaps forward the genre has had by looking at some of the most influential innovations MMOs have had over the years.

Instancing

Instancing had more than a few detractors when it first began to appear in MMOs many years ago, and even today, it can still sometimes stir up a certain degree of controversy. People feel it damages the sense of place and the emergent gameplay that separate MMOs from their single-player equivalents.

I have some sympathy for this perspective. I do think that MMOs are often at their best when content takes place in a shared world, with large numbers of players interacting all at once. Most of my best MMO memories are of moments like that — be it battling world bosses during The Secret World’s holiday events or participating in Wyrmrest Accord’s Pride march in World of Warcraft.

Instancing does have a cost in terms of immersion, and too much of it can make a game feel less special than it otherwise would be.

However, it does bring a lot of positive things to the genre, too.

Instancing creates a more controlled environment, allowing for story-telling moments that would be difficult or impossible to replicate in an open world. It allows developers to fine tune encounters around a set number of players and prevent bosses from simply being zerged down by overwhelming numbers.

A shot from the import MMO Soulworker

And while large-scale events are often the source of the genre’s most memorable moments, sometimes more intimate gatherings are welcome, too. Instancing allows smaller groups to enjoy themselves without outside interference.

Ultimately, instancing is just another tool for developers to call upon. It can be misused, but at the end of the day, the more options developers have, the better.

Phasing

A more recent innovation, phasing performs a similar role to instancing, but it employs a subtler touch.

Different games handle phasing differently, but generally it allows multiple versions of the same environment to exist in the same space. This has a number of applications, but the biggest is to allow the gameworld to change to reflect a player’s actions.

We’re all familiar with how immersion-breaking it can be for the boss you just killed or the army you just defeated to still be hanging around, a reminder of the futility of your actions every time you return to an old zone. It’s something that hammers home the artificiality of the experience.

First introduced in World of Warcraft’s much-acclaimed Wrath of the Lich King expansion, phasing helps solve that by allowing your actions to have a lasting impact. The evil wizard you slew will stay dead. The army you drove off will not return. It allows MMOs to feel more like the evolving worlds they were meant to be. It means allows your accomplishments to truly matter.

Like instancing, phasing has its detractors. It can separate players and sometimes cause bugs or other unfortunate side-effects. However, with good design these issues can be mitigated, and like instancing, it’s another tool in the developer toolkit than can do good when used appropriately.

A quest using phasing technology in World of Warcraft

Honestly, I don’t think the full potential of phasing has yet been realized. There’s a lot more it could do. I’m sure this is another of those things that’s easier said than done, but I would like to see developers find ways to unite players across phases, perhaps by letting people sync phases with their friends. Without the risk of separating the population too much, developers would be much more free to let players shape the game world around them. Your choices and actions could begin to feel truly impactful.

Cross-server Tech

While instances and phasing can serve to separate players, cross-server technology does the opposite, helping to bring people together.

In the olden days, every MMO was spread across many different servers. The technology simply wasn’t there to let everyone inhabit the same virtual space, but this created a lot of problems. If you and your friend rolled characters on different servers and you wanted to play together, one person would have to either reroll and start from scratch or pay for a costly server transfer. Then there was the potential for server populations to crash, in some cases to the point where it became all but impossible to complete multiplayer content.

It was, in short, not a good system. It kept people apart, and it added a lot of inconvenience.

However, as technology has evolved, the stranglehold of traditional servers has weakened. EVE Online was one of the first games to adopt a single server for all of its players, but as the years have gone on, many more games have come on board with some sort of a “mega-server” system, including Guild Wars 2 and Elder Scrolls Online.

Even games that still use traditional servers are starting to find ways to blur them together. World of Warcraft now allows players to group and complete activities across servers in most cases, though there are some limitations on what cross server groups can do together.

The end result is that MMOs are now much closer to achieving their full potential as a massively social medium.

Open Tapping and Personal Loot

A screenshot from the Path of Fire expansion for Guild Wars 2

These two features are not one and the same — all open tapping uses personal loot, but not all personal loot involves open tapping — but they’re similar enough in function to lump together. They’re both ways to encourage players to work together, rather than against each other.

Open tapping prevents anyone from “stealing” a kill by rewarding anyone who assists in the kill of a mob. Personal loot, meanwhile, rewards items to each player automatically and impartially, rather than offering a fixed pool of rewards that players must then choose how to distribute.

Guild Wars 2 made systems like this major selling points, and while I’m not the biggest GW2 fan, I do give it major props for helping to propel these concepts into the limelight. These days more and more MMOs are adopting open tapping and personal loot in one form or another, and the old ways seem to be slipping away.

The sooner the better, as far I’m concerned. It never made any sense to have to compete for kills against your own allies, and any long-time MMO player is familiar with the horrors loot drama can unleash.

Level Scaling

For all that vertical progression lies at the heart of nearly all RPGs, it comes with some pretty serious downsides, and it has many vocal detractors among the MMO community, including most of the writing staff of this site.

For those of us who want our games to be more like worlds and less like ladders, level scaling is a godsend. By allowing a player’s effective level to match the world around them at all times, it prevents content from ever becoming irrelevant, and vastly expands the options available to us.

It also makes the world feel more real, more immersive, by preventing obviously ridiculous situations like being able to slay a dragon with a single love-tap, and it breaks down social barriers to allow high and low level players to work together without issue.

A rally of City of Heroes players

Back in the day, City of Heroes allowed people of differing levels to work together through the sidekicking system. Later, Guild Wars 2 helped to popularize the idea of global level scaling, and it has since been adopted by Elder Scrolls Online and Star Wars: The Old Republic to great effect. World of Warcraft has dabbled with a very limited implementation of level scaling, but as it’s still possible to out-level most of the game’s content, it ends up feeling like a waste of potential.

Level scaling probably has more detractors than any other feature on this list, as fans of vertical progression find it stifling, but I firmly believe that MMOs are much better with it than without it, and I long for the day when it is the rule and not the exception.

* * *

Those are our picks for the most influential MMO innovations. What do you feel the most positive changes to the genre have been over the years, and what innovations are still left to be made?


Six Design Choices MMOs Should Retire

Often, tradition can be a good thing, but not always. Sometimes traditions can be onerous or destructive, surviving only through a resigned belief that this is how things have always been, so this is how things always will be.

Executing an enemy in Star Wars: The Old Republic

As it is in the real world, so it is in the world of MMORPGs. There are some ingrained or traditional elements of MMO design that have long outlived their usefulness, if indeed they ever had any to begin with. These concepts simply need to be retired, ideally sooner rather than later.

Lockboxes

This entry might surprise some people who are familiar with my work, as I have developed something of a reputation of being a lockbox apologist.

And to be clear: My position has not changed. I think the furor over lockboxes is quite overblown, that people take the issue far too seriously, and that the whole situation has become somewhat toxic.

That being said, I have also always been clear that I don’t particularly like lockboxes. I don’t think they’re immoral or the death of the genre, but I also don’t think they’re a good thing to have around, either. It’s obvious that making people gamble for what they want rather than buying or earning it directly is not a good deal for the player.

I reject the idea that lockboxes are any more than an annoyance, but they are still an annoyance. If they vanished from the world tomorrow, I wouldn’t shed a tear.

If nothing else, I wouldn’t have to listen to people endlessly complaining about them anymore.

Factions in PvE Games

I’ve never liked the idea of factions in MMORPGs. I’m not very competitive; I’m the sort of person who would rather cooperate with other players than fight against them.

However, I do grant that there are some games where they make sense. If your MMO is based

Horde and Alliance armor in World of Warcraft's upcoming Battle for Azeroth expansion

on PvP, separating players into discrete factions is a good way to foster team spirit and create the potential for large scale conflict.

Outside of those niche cases, though?

Factions need to go.

MMOs are, obviously, a social medium, so creating artificial divides between players is one of the most counter-productive things you can do. You’re giving people smaller pools of potential group members, less opportunity to make new friends, and more limited options altogether.

Not to mention the potential for toxicity it brings forth. I’m forever amazed that anyone takes seriously the conflict between imaginary video game factions, but in reality the rivalries between factions can spill over into the real world in some very ugly ways. If I had a nickel for every time I heard a World of Warcraft player make the earnest argument that Horde/Alliance players are all children/crybabies/bullies/perverts/genetically inferior, I could fund my own MMO (it would basically be a hybrid of The Secret World and SWTOR, but high fantasy).

Now that the WoW clone craze is winding down and companies are no longer trying to ape Blizzard’s giant as much as possible, the idea of factional conflict in PvE MMOs is fading, but honestly, I don’t think things have gone far enough. I’d like to see those games that still have factions begin to phase them out, at least to some degree. Most games have the conceit that players are freelance adventurers, so they should have the option to work with whomever they choose.

Elder Scrolls Online has a good model to follow. Factions still exist, but are irrelevant outside of the Alliance War PvP system. Anyone can group with anyone, and no content is gated by faction.

And when it comes to new releases, let’s just not bother with factions at all, shall we?

A shot from the MMO shooter The Division

Mandatory Subscriptions

I’ve already ranted about MMO subscription fees in the past. They incentivize bad game design, they discourage variety, and they don’t really offer any of the benefits they claim to. I firmly believe that of all current monetization options for online games, a mandatory subscription fee is the worst deal from the player’s perspective (except maybe crowdfunding and early access, but that’s kind of a whole other issue).

The good news is that these days subscriptions are a dying breed. There’s really only two major games still clinging to them — World of Warcraft and Final Fantasy XIV — and I’m fairly confident they’ll come around eventually. Maybe not today, maybe not tomorrow, but some day.

I just hope it’s some day soon.

Loot Competition

The fight for treasure lies at the heart of most MMORPGs. But ideally that fight should be against bosses and monsters, or at most enemy players, not your own teammates.

Yet for many long years, this was the standard mode of operation for most MMOs. At the end of a fight, there was a finite pool of loot drops to share, and players had to decide how to distribute it between them. In a perfect world, a civil discourse would follow, and items would be given out in a fair and orderly fashion.

But we don’t live in a perfect world. Thus, loot drama became a thing. Guilds came up with all sorts of convoluted systems to try to determine who most deserved what item, but in the end there was always plenty of potential for conflict and resentment. And that’s in organized groups. In PUGs, things could get truly ugly.

It needs to be said again: MMOs are a social medium. Any design that fosters anti-social behavior should be eliminated with extreme prejudice.

A shot from the MMO shooter Defiance

Thankfully, personalized loot drops, with no competition and no drama, are becoming ever more common, and the days of living in fear of loot ninjas seem to be fading. Even so, there are still plenty of games clinging to the old ways, despite the obvious disadvantages.

Death Penalties

Coming from a background in single-player games, death penalties in MMOs are something that’s always baffled me. I don’t understand why they ever existed in the first place, let alone why they’re still around.

In the rest of gaming, if you die, you go back to your last save or checkpoint and start over. The fact you have to repeat whatever killed you (and anything else after your last save) is the punishment for failure, and really that’s all there needs to be.

MMOs have the same thing. By the time you get back to where you died, the boss you were fighting will have reset, or the mobs respawned. You have to start over. And again, that’s really all you need to make death feel meaningful.

But for some reason MMOs feel the need to tack additional punishment on top of that. In the old days we had all kinds of draconian things like corpse runs and XP loss. Nowadays most games have lighter penalties, like gear repairs, but the idea of punishment for death is still there.

And I still don’t know why. It’s being punitive for the sake of being punitive. It doesn’t add to gameplay in any way. It’s only frustrating. At best it can serve as a gold sink, but there has to be more inventive ways to achieve that goal.

Mobs… Mobs Everywhere

Wild monsters in Black Desert Online

One of my biggest pet peeves of MMO design is when developers feel the need to fill every corner of the game world with legions of hostile mobs, making it impossible to go anywhere or enjoy the sights without constantly being jumped by some randomly hostile wildlife.

Now, I do somewhat understand the reasoning for this. You want a game world to present a certain sense of danger, and nothing’s worse than running out of mobs while on a kill quest. But just jamming every corner of every zone full of baddies isn’t a great solution to either problem.

Mob competition is better solved by adjustable respawn times that replenish enemies more quickly when players are killing them in large numbers. Meanwhile, I think excessive numbers of mobs ultimately do more to harm the sense of peril in a game world than they do to help it.

See, if your game is designed such that you’re coming under attack at every turn, each individual enemy can’t really be that dangerous. Otherwise it would become an unplayable slog. This turns mobs into mere speedbumps, rather than something to genuinely be wary of.

What I would like to see is more intelligent mob placement. If there’s a large NPC camp that is involved in important quests, sure, fill it with legions of bad guys. But in the open wilderness, don’t add enemies unless there’s a good cause, and it’s probably better for them to be fewer and more powerful. This creates a certain sense of peril and adventure without making every journey an endless slog of trivial battles.

And developers really need to learn that it’s okay for some areas to be free of danger. Let a pretty glade just be a pretty glade.